About Gjirafa
Gjirafa is one of the fastest-growing tech companies in Central Europe, and it is built to last. We are customer-centric, result-driven, and we have relentlessly high standards. Our ultimate mission is to build the internet economy in the CE region. Gjirafa’s ecosystem of services encompasses e-commerce, video streaming, online marketing, cloud computing, and entertainment production.
At Gjirafa, we are uncompromising when it comes to quality, efficiency, reliability, and affordability. We are deeply enthusiastic about catering to the expectations of our customers and delivering engaging experiences for them.
Gjirafa is a platform where smart, persistent, and passionate people empower each other to transform great ideas into reality. Together, we lead with empathy and nurture a unique environment of shared purpose which fosters innovation and collaboration.
Please click here to learn more about Gjirafa.
We are looking for three energetic, friendly, and highly communicative Sales Specialists who thrive on interacting with customers and creating exceptional customer experiences.
In this role, you will go beyond simply selling products, you will build trust, connection, and excitement while ensuring a seamless shopping experience both in-store and for online orders.
The ideal candidates are customer-obsessed, enjoy talking to people, and are curious and eager to continuously learn. This role offers strong opportunities for fast career growth, with high performers having the potential for rapid role expansion and leadership development.
Top performers in this role can quickly grow into Senior Sales Specialist or Store Leadership positions.
Deliver exceptional, warm, and memorable customer service in every interaction.
Welcome every customer with positive energy, confidence, and genuine enthusiasm.
Understand customer needs and recommend the best solutions using strong selling techniques.
Drive sales both in-store and across Gjirafa’s online platforms.
Actively contribute to achieving daily, weekly, and monthly store revenue targets.
Follow up on inquiries coming from social media, the website, and other sales channels.
Build long-term customer relationships and encourage repeat purchases.
Continuously stay updated on product knowledge and market trends.
Support product launches, campaigns, and promotions through proactive selling.
Meet and exceed individual and store sales targets.
Maintain accurate POS handling and follow operational standards.
Contribute to a positive, ambitious, and growth-focused team culture.
Perform other duties as assigned.
Natural friendliness and outstanding customer hospitality skills.
Talkative, energetic, and confident communicator.
Ability to create instant comfort and trust with customers.
Strong desire to learn and improve every day.
Sales-oriented mindset with the ability to close sales.
Comfortable selling across both physical and digital platforms.
Fluency in Albanian; English communication skills are a plus.
Availability to work flexible schedules, including weekends.
Previous retail, hospitality, or sales experience.
Interest in technology and enthusiasm for learning new products quickly.
Ability to share product knowledge clearly with customers.
Experience using POS systems or handling online customer inquiries.
Gjirafa New Store is built for expansion.
High-performing individuals will have opportunities for:
Fast-track promotion possibilities.
Leadership role potential.
Participation in future store openings.
Exposure to multi-unit retail management.
We reward performance, initiative, and ambition.
Competitive salary + performance-based incentives
Continuous training and professional development
Opportunity to grow inside a rapidly expanding retail concept
Dynamic, ambitious, and supportive team environment
A workplace where personality and performance are valued equally
Because this is not just a sales job.
It is an opportunity to:
• Showcase your sales and customer engagement skills
• Develop leadership capabilities
• Be part of a fast-growing retail concept
• Grow quickly if you prove your potential
If you are ambitious, people-oriented, great in sales, and eager to grow - we want you.
Location: Abi Qarshia, Prizren, Kosovo
Application Deadline: 29.03.2026.
Shortlisted candidates will be invited to participate in a General Skills Assessment as part of the selection process.