About Gjirafa
Gjirafa is one of the fastest-growing tech companies in Central Europe, and it is built to last. We are customer-centric, result-driven, and we have relentlessly high standards. Our ultimate mission is to build the internet economy in the CE region. Gjirafa’s ecosystem of services encompasses e-commerce, video streaming, online marketing, cloud computing, and entertainment production.
At Gjirafa, we are uncompromising when it comes to quality, efficiency, reliability, and affordability. We are deeply enthusiastic about catering to the expectations of our customers and delivering engaging experiences for them.
Please click here to learn more about Gjirafa.
Role Overview
As part of our E-Commerce and Business Intelligence team, we are looking for a motivated and data-driven E-Commerce Analytics & Seller Specialist to analyze data and provide insights that will help optimize our marketplace operations, improve seller performance, and drive business growth. This role involves working closely with sellers, identifying growth opportunities, and leveraging data to make impactful decisions. Whether you’re a junior looking to grow your career or a seasoned professional ready to make a big impact, we welcome you to apply.
Key Responsibilities
Responsible for identifying trends, patterns, and opportunities for seller growth.
Design and develop reports and dashboards using BI tools (e.g., Power BI, Tableau, Looker).
Monitor seller performance metrics and provide actionable insights to improve their success on the platform.
Collaborate with cross-functional teams, including sales, marketing, and product development, to enhance the seller experience.
Assist in automating reporting and data extraction processes for efficiency.
Work closely with sellers to optimize their listings, pricing, and strategies to maximize sales.
Ensure data accuracy, consistency, and integrity across various eCommerce channels.
Stay updated on industry trends, best practices, and emerging BI technologies in the eCommerce space.
Support the development and execution of strategies to increase seller retention and engagement.
Perform other eCommerce and BI-related duties as assigned to support the success of the team.
Qualifications & Requirements
Proficiency in SQL for data querying and analysis.
Experience with BI tools such as Power BI, Tableau, or Looker.
Strong analytical and problem-solving skills with the ability to interpret complex data.
Experience in eCommerce, marketplace analytics, or a related field is a plus.
Familiarity with data modeling and ETL (Extract, Transform, Load) processes.
Excellent communication skills in English and Albanian.
Ability to work independently and collaboratively in a fast-paced environment.
Preferred Qualifications
Bachelor’s or Master’s degree in Data Science, Business Analytics, Computer Science, Statistics, Economics, or a related field.
Knowledge of programming languages such as Python or R.
What We Offer
An opportunity to be part of a transformative team shaping the digital economy in Kosovo.
A data-driven culture that values insights and innovation.
Career growth potential within Gjirafa.
A collaborative and fast-paced work environment with a dynamic team.
Culture Fit
We’re looking for individuals who are open-minded, proactive, and solution-driven. You should be creative in tackling challenges, focused on achieving results, and committed to delivering exceptional outcomes for our sellers and customers.
Location: Highway Prishtina - Ferizaj, 6th Kilometer, Kosova.
Deadline for Application: 30.03.2025
Please note that the recruitment process for shortlisted candidates includes taking part in the general skills test.
Gjirafa is proud to be an equal opportunity workplace. We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives, and skills. All employment decisions are based on qualifications, merit, and business needs.